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Customer
Call center providing support facilities with a strong sales focus [/vc_column_text][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_separator line_color=”{“id“:“Main accent color“,“color“:“#49acb2“}” css_animation=””][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_column_text]
Challenge
Finding a cost efficient way to incorporate assessment and training in 1 half-day session with the added value of creating a unique experience for the candidates that makes the participants keen to effectively join the organization.
In addition, acquiring the required professional skills to start using gamification within the organization, both for training and on the work floor.[/vc_column_text][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_separator line_color=”{“id“:“Main accent color“,“color“:“#49acb2“}” css_animation=””][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_column_text]
Approach
The organization has sent 1 delegate to the masterclass business game designer. During the 3-day training course the delegate has elaborated on the business idea through the use of the Way2Play business design process©. [/vc_column_text][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_separator line_color=”{“id“:“Main accent color“,“color“:“#49acb2“}” css_animation=””][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_column_text]
Result
- Acquired “game designer” competence
- Prototype of the desired game that meets the required quality standards as well as the stated objectives.
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