Call center providing support facilities with a strong sales focus
Finding a cost efficient way to incorporate assessment and training in 1 half-day session with the added value of creating a unique experience for the candidates that makes the participants keen to effectively join the organization.
In addition, acquiring the required professional skills to start using gamification within the organization, both for training and on the work floor.
The organization has sent 1 delegate to the masterclass business game designer. During the 3-day training course the delegate has elaborated on the business idea through the use of the Way2Play business design process©.
- Acquired “game designer” competence
- Prototype of the desired game that meets the required quality standards as well as the stated objectives.