A 2 in 1 ‘hard sales’ business game – Call Center

[vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_column_text]

Customer

Call center providing support facilities with a strong sales focus [/vc_column_text][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_separator line_color=”{“id“:“Main accent color“,“color“:“#49acb2“}” css_animation=””][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_column_text]

Challenge

Finding a cost efficient way to incorporate assessment and training in 1 half-day session with the added value of creating a unique experience for the candidates that makes the participants keen to effectively join the organization.

In addition, acquiring the required professional skills to start using gamification within the organization, both for training and on the work floor.[/vc_column_text][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_separator line_color=”{“id“:“Main accent color“,“color“:“#49acb2“}” css_animation=””][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_column_text]

Approach

The organization has sent 1 delegate to the masterclass business game designer. During the 3-day training course the delegate has elaborated on the business idea through the use of the Way2Play business design process©. [/vc_column_text][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_separator line_color=”{“id“:“Main accent color“,“color“:“#49acb2“}” css_animation=””][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_column_text]

Result
  • Acquired “game designer” competence
  • Prototype of the desired game that meets the required quality standards as well as the stated objectives.

[/vc_column_text][/vc_column][/vc_row][vc_row nav_skin=”light” consent_include=”include”][vc_column css_animation=””][vc_content_block block=”11476″][/vc_column][/vc_row]

Way2Play helpt organisaties om hun opleidingsaanbod innovatiever, effectiever, efficiënter en speelser te maken via “Gamification of learning” oftewel “game based learning”.

Nuttige links

– Lees onze Algemene Voorwaarden
– Neem onze Privacy Politiek door
– Bekijk onze Business Games
– Zie hoe we een Game op Maat maken
– Ontdek onze Realisaties
– Registreer voor onze Opleidingen en events
Contacteer Ons

Contact

W2P Belgium
9000 Gent
Belgium
Tel.: +32 468 12 44 15
E-mail: info [at] way2play.eu
BTW-nr.: BE 0715.784.477